The frontline support engineer is the first line of defense against customer frustration. Often armed with a smile, a patient demeanor and a seemingly bottomless well of troubleshooting knowledge, ...

Log data analysis involves reviewing logs generated from different sources to gain insight into the activities of assets in an IT infrastructure. It helps organizations detect and remediate security ...

Want to know why your high-value pages aren’t getting indexed? Or why Google keeps crawling useless parameters over and over and over…but not your blog? Your server logs hold the answers. Yes, they’re ...

System logs are akin to a continuous, detailed journal that records events and activities happening within a computer system. These logs are pivotal for diagnosing problems, understanding user ...