It’s safe to say that digital health tools, including electronic health records (EHRs), haven’t always sparked excitement and joy among clinicans and providers. There are no excuses for poor usability ...

From left: FastCo Works moderator Abigail Bassett discussed humancentric design with Heather Boesch, Jason Ferrell, and Francois Nguyen. BY FastCo Works These days, providing exceptional convenience ...

Human factors (also referred to as human factors psychology and human factors engineering) is an applied field of study that examines human abilities, limitations, behaviors, and processes in order to ...

The Fast Company Impact Council is an invitation-only membership community of leaders, experts, executives, and entrepreneurs who share their insights with our audience. Members pay annual dues for ...

Artificial intelligence has been in the headlines for years, often linked to disruption, automation and the future of work. While most of that attention has focused on the private sector, something ...

Technology alone can't fix digital harm. True solutions lie in empathy, education, and community-driven approaches. Learn how ...

In a perfect world, we’d create products and services with the sole purpose of helping people. This altruistic goal is often pitted against a profit-first approach, where sales targets run the show ...

A typical design process looks like this: You get a bunch of requirements based on incremental improvements to an existing product or service, build the new offer, and ship it out to the world and ...

Only one minor at Dartmouth finds students building roller coasters into the wee hours of the morning and taking over dorm common rooms as they cut up pieces of paper into as many different square ...