When Stephen, the SVP of sales at a SaaS company, sat down with his top-performing manager, he expected a routine check-in. Instead, Todd admitted that he felt disengaged and unsupported. With 13 ...

Earlier in my career, a global tech company asked me to develop a sales training program. I interviewed a high-performing sales manager who shared her manipulative onboarding plan: encouraging new ...

Human beings are profoundly social — we are hardwired to connect to one another and to want to work together. Frankly, we would never have survived as a species without our instinctive desire to live ...

When it comes to getting employees to do their best work, good managers often adopt the role of a coach. They know that achieving the best results from their team members requires having someone who ...

Consider a scenario in which an employee has prepared a major presentation following a significant project milestone. They spend days finessing slides for an imminent meeting with their colleague and ...