A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

We usually would break out the tech support and repairs scores here for gaming desktops as well, but didn't, as only one gaming PC vendor had scores that registered in those categories: Dell, with a 7 ...

Don't roll the dice on the quality of support you'll get once you buy. As part of the Readers’ Choice surveys we run throughout the year, we always ask your opinion on the assistance you've received ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...