Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce today detailed the next generation of Salesforce Field Service ...

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.

Salesforce’s Field Service Management platform now offers a consolidated solution, providing a single, comprehensive view of operations, so public sector entities can better understand the needs, ...

The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

In addition to generative AI capabilities for the new mobile app, Salesforce will add asset management and contractor management features to its Field Service offering. Salesforce previewed new ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The internet of things (IoT) ecosystem is larger than ever before, and ...

Large manufacturers depend on SAP to manage people, parts, contracts and billing. Vigience Field Service brings that data into Salesforce Field Service, enabling dispatchers to: View SAP equipment ...

Choosing your first or next field service management (FSM) software can be daunting, especially as many of these systems require a huge investment in implementation time and cost. Two of the most ...