A focus on transparency and automation, with live support for stressful situations, can help craft a great returns experience ...

The approximately 225,000-square-foot store the retailer is planning near Chicago will sell groceries alongside general ...

Executives from Vans, The North Face and Timberland laid out their plans for evolution while maintaining each brand’s ...

Executives at NRF’s Big Show were quick to say AI can collaborate with — not replace — humans, though it is changing the ...

Former Neiman Marcus Group CEO ​​Geoffroy van Raemdonck is bringing on a fresh slate of executives and has a $1.75 billion ...

The appointment of Nadia Kokni follows the struggling sportswear icon uniting several key marketing and product functions under a chief brand officer.

Still, the results were “not terrible,” given the department store’s improvements and its target customers’ financial stress, ...

Incoming CEO John Furner said the company is rewriting the retail playbook, in part with new agentic AI capabilities.

Join Industry Dive’s expert team of journalists for their annual holiday season event, as they share trends that every leader ...

The Forever 21 veteran redefined the retailer’s target customer, simplified its pricing structure and is eyeing more changes ...

As the retailer’s deal to acquire the former Kirkland’s nears closing, here’s a review of the events that brought us to this ...

The retailer, which is closing its last 89 locations, filed for bankruptcy in November as sales plummeted and losses widened ...