Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

Shipping tech company Bluspark left internal plaintext passwords, including those of executives, exposed to the internet, at ...

Five9, Inc. partners with Google Cloud to deliver AI-powered customer experiences, offering unified platform for agents and ...

On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

Witnesses told police that the gas station's store clerk got into an argument with a customer that continued outside. The ...

By Fox23.com News Staff Verizon posted on their X account the company is aware of a nation-wide outage interrupting customer ...

Verizon outages today, Wednesday, Jan. 14, hit the U.S. with customers reporting "SOS" mode on their phones, Fios outages, ...

By focusing on real customer experiences, consistent information and helpful content, you can gain visibility without ...

The Department for Work and Pensions is set to contact people with Child Maintenance Service complaints within 15 days, a ...

A contact form is often the first real interaction between your brand and a potential customer. Done well, it builds trust ...

McDonald’s is set to transform its drive-thru experience in 2026 to reduce errors, reduce employee workloads, and speed up ...

Recognition highlights Diabolocom's innovation leadership, sovereign cloud strategy, and customer-centric approach to secure, compliant, and sustainable software & AI for Customer Experience ...