Following Wednesday's nationwide Verizon Wireless outage, many Triad residents are frustrated with no answers on when service ...
In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...
The most recent ministry data, released by Jay Chalke's office, shows that between 2022 and 2024, only about 13 per cent of ...
Current policy choices are putting strain on Social Security, increasing uncertainty, and raising concerns about future ...
Amazon online shoppers have been warned to remain vigilant when answering phone calls from 'customer service representatives' ...
ServingIntel, a leading technology innovator serving 500+ senior living communities across the United States and Canada, is changing that with the launch of Genesis Voice —the first AI-powered voice ...
Two former Internal Revenue Service employees told 11Alive they were pushed into early retirement last year with little time to prepare ...
The SSA Inspector General's report says the agency's telephone service performance metrics are accurate after senator's request for analysis The Social Security Administration Office of Inspector ...
The agency’s “average speed of answer” metric masks longer call wait times, according to data in a recent OIG report. The Social Security Administration’s leadership is claiming victory after the ...
Detroit is using AI to respond to resident phone calls to Districts 3 and 4. "Emily" will answer calls to the district managers to gather information or help residents access resources before ...
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