On Jan. 12 Five9 announced an expanded partnership with Google and a new joint Enterprise CX AI solution targeting large ...

Your frontline teams are your brand. They influence satisfaction more than any marketing campaign ever will. But they can't ...

QuoteIQ, a CRM platform built for mobile and field service businesses, has announced the launch of Route Density, a new ...

Community releases industry outlook as brands shift from one-way blasts to meaningful, two-way relationships Companies ...

Discover how drip pricing affects consumers by revealing hidden costs later in the buying process, and learn its prevalence ...

Senior engineering leader Ishu Anand Jaiswal shares lessons from building global systems, prioritizing trust over ...

As these innovations take hold, the retail industry will move closer to a future where supply chains are deeply integrated ...

Fraud and disputed transactions are banks’ toughest loyalty test, says Steve Durney, VP Partnerships & Alliances at Quavo, ...

AWS, Cisco, CoreWeave, Nutanix and more make the inference case as hyperscalers, neoclouds, open clouds, and storage go ...

You will never buy another bra again after trying this Align V-Neck style. The fabric feels weightless but still provides the "perfect amount of support and coverage," according to shoppers. Speaking ...

Custom market research has always been notoriously slow and costly to conduct, often requiring many months and significant investments. As a result, marketers have made many strategic decisions ...

It’s rare for a dictionary to claim that a word has no definition. But that’s what Dictionary.com said about its recently announced word of the year: “67,” pronounced “six-seven,” the slang term that ...