GWINNETT COUNTY, GA — A next generation call center is in the works for Gwinnett County Emergency Services, with a goal of ...

Contacting 911 has been easier than ever in Tazewell County since the call center implemented a texting system two years ago, ...

Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for ...

Community-focused broadband provider upgrades customer engagement by replacing siloed systems with a unified platform ALPHARETTA, Ga., Jan. 12, 2026 /PRNewswire/ -- GOCare, a leading SaaS provider of ...

SmartAgent by Equature automates routine public safety calls, captures structured data, and keeps dispatchers focused ...

Reducing fraudulent calls involves a shift toward tools that use AI to detect fraud, validating devices network forensics, ...

A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...

The Sri Lanka Bureau of Foreign Employment (SLBFE) officially launched its modernised 24-hour Call Center yesterday under the patronage of Acting Minister of Foreign Affairs, Foreign Employment and ..

The Sri Lanka Bureau of Foreign Employment (SLBFE) officially launched its modernized 24-hour Call Center today (01.01.2026) ...

Nearly a dozen alleged gang members were arrested after authorities raided a Miami short-term rental home they were using as a phony bank call center to try to rip off victims, officials said.